The Hot Tub & SwimSpa Centre

Established 2003, The Hot Tub & Swimspa Centre are the proud suppliers of the world’s most energy efficient brands Wellis Hot Tubs, Arctic Spas as well as our own bespoke Designer Spas. With over a 100 models and quality brands from Canada, Europe, America and China, we’re guaranteed to find the right Hot Tub or SwimSpa for you.

Hot Tub Specialists

We understand buying a Hot Tub or SwimSpa can be a confusing experience. There are so many options and prices to choose from, that it can end up feeling like an uphill climb…

What sets us apart from our competition? We’re experienced, well established and a name you can trust. The Hot Tub & SwimSpa Centre team have an extensive knowledge of the Hot Tub industry, so we can ensure you’ll find the right brand and model at the right price. Furthermore, we offer an exceptional after sales service with every purchase for your peace of mind. So, should you have any questions or worries, we’ll be on hand to help.

Keeping it simple

Have you longed for a Hot Tub only to find out or be disappointed that it wasn’t as you had expected? Maybe you were promised a soothing massage or in-tub Bluetooth only to find yourself trying to relax with small pin jets or to a crackly intermittent tune. Sadly, these are the things that we hear all too frequently from our customers.

The cornerstone of our business is to provide Hot Tubs and SwimSpas at great prices without compromising on quality. We’re industry experts; having supplied, installed and maintained Hot Tubs and SwimSpas since 2002. Covering Norfolk, Suffolk, Cambridgeshire and Essex, The Hot Tub and SwimSpa centre are the leading supplier of Hot Tubs in East Anglia


How much do hot tubs cost to run?

The average running cost of a 2 pump Hot Tub will vary according to insulation, usage and again construction. Running costs range from 27p-£1.50 all singing / dancing

Do I need to plum the hot tub in and how long does it take to fill up?

Our hot tubs will not require to be plumbed in as they are self-contained, portable units. The time it takes to fill up a hot tub really depends on your water pressure and the size of the tub, but on average it would be around 2-3 hours filling time.

What power supply do I need?

This depends on the size of heater your hot tub has, and the amount of pumps that run the tub.  The power supplies range from 13amp, 16amp, 32amp, 40amp & 50amp, and here at Arctic we have spas to suit them all.   We can also re-programme our motherboards to accept a lower amperage meaning you can have it all even if your electrics do not have the capacity at that time.

Do I need to turn my hot tub on everyday?

Yes it needs to be kept on.  It’s a false economy turning your spa off when it’s not in use. The water will start to cool and you will have to pay for that electricity again to heat it. Also, the water has to be thoroughly filtered and sanitised, which can only be done when the tub is powered up. By leaving your hot tub on it will maintain its temperature more efficiently, and it will also maintain crystal clear water more effectively. Remember with our brands, the pumps heat the water for you with less use of the heater, saving you money.

Can I purchase future chemicals and filters for my hot tub from you?

Yes, we supply replacement filters and chemicals for all our hot tub and SwimSpa ranges.

How often do I need to change the water?

Looking after your hot tubs water is actually very easy; the most important part is to ensure you always have enough sanitizer (normally chlorine or bromine). Changing your water will depend on the usage of your spa but it is estimated that you should carry out a complete water change every 3-4 months.

What do you need to prepare before installing a hot tub?

To install your hot tub, you only need to worry about three things: a solid, level base to stand it on, a power outlet to provide the juice, and a hose pipe to fill it up with – it really is that simple. If you plan to sink the spa, there will be the added consideration of access to the component door for servicing, so do bear that in mind when planning and preparing your base. You will be provided with full installation instructions from us, which will include specific advice on sinking the model purchased.

Visit Us

Our 250sqm indoor Norwich showroom boasts a huge selection fully operational Hot Tubs and SwimSpas.
Pop in and Visit us today and try before you buy – just don’t forget your swimsuit!